Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to offer fast and reliable shipping to ensure you receive your order as quickly as possible. Below are the details regarding our shipping policies:
Processing Time
- All orders are processed within 3-7 business days (excluding weekends and holidays).
- Orders placed after 2 PM will be processed the following business day.
- Once your order has been processed, you will receive a shipping confirmation email with tracking details.
Shipping Methods
We use the following carriers for our shipments:
- ups
- usps
- Fedex
Shipping times may vary depending on your location and the shipping method selected at checkout. Here are the typical delivery times:
- Standard Shipping: 3-7 business days]
- Expedited Shipping: 2-3 business days]
International Shipping
- We currently do not offer international shipping
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your shipment on the carrier’s website. If you have any issues with tracking your order, please feel free to contact us.
Address Accuracy
Please ensure that your shipping address is correct before completing your order. We are not responsible for orders that are lost or delayed due to incorrect addresses.
Shipping Delays
While we strive to deliver your order on time, please note that shipping delays can occasionally occur due to factors beyond our control, such as weather, holidays, or carrier-related issues. If your order is delayed, we will notify you as soon as possible.
Damaged or Missing Items
If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order so we can assist you. Be sure to provide your order number and photos of the damaged product (if applicable).
Returns and Exchanges
For more information on our return and exchange policy, please refer to our [Return Policy page].
Contact Us
If you have any questions or need assistance with your order, feel free to reach out to us craftyqueen786@aol.comÂ